Users, classes and academic terms

Roles

Roles are fixed and are assigned per campus. The same person can be a teacher at one campus and a coordinator at another.

Role	What they do	Scope
Student	Practices what is assigned to them and checks their progress.	Their classes
Teacher	Creates and assigns activities and courses, manages their classes and reviews grades.	Their classes
Coordinator	Everything a teacher does, plus managing users, classes and reports.	Their campus
Institutional administrator	The same as the coordinator.	All of the institution’s campuses

A class can also have assistant teachers, who support the lead teacher.

How accounts are created

Method	How it works
Email invitation	You enter the email and the role. The person accepts the invitation and completes their account. A teacher can only invite students.
File upload	CSV or Excel with up to 1,000 rows, with the columns email, first_name, last_name and classrooms. Only email is required. The upload generates invitations.
Class code or link	The student signs up on their own and joins the class.
From the LMS	The account is created on the first launch through LTI. See LMS integration.

In agreed implementations, LingoQuesto can also create the accounts and provide temporary passwords, which each person changes the first time they sign in.

Student’s first sign-in

What they see depends on how their account was created.

Account origin	What they see
Invitation, self-registration, or Google or Microsoft account	A short step with native language, language they are learning, country, first name and last name, and a welcome they can skip.
Temporary password	Only the password change.
Launch from the LMS	They go straight into the platform.

There is no avatar step, level selection or microphone test. The browser asks for microphone permission the first time the student records.

During practice

• Speaking. If the student leaves in the middle of a conversation, when they come back they resume the same one, with its history and its timer. The conversation doesn’t expire. The words and phrases they already practiced are saved.
• Reading. It can’t be resumed: the reading starts over.
• Submission. In Speaking, words and phrases are graded as soon as they are evaluated, so Grades can show a grade before the student finishes the practice, with a dotted border while the activity doesn’t count as finished. The conversation is included in the grade when it ends, and the activity only counts as finished when the student finishes the practice. See Activity status.

Licenses

Licenses are teacher and student seats per institution, shared across all of its campuses.

• Active accounts and pending invitations of teachers and students take up seats.
• The administrator sees how many licenses are in use and can revoke or restore a person’s license.
• Revoking a license removes the person from their classes and cancels whatever they had pending. What they already completed is kept, and the license can be restored.
• LingoQuesto configures the seats according to the contract. The validity period is the contract’s: the platform has no license start or end dates.

Academic terms

The platform has no configurable terms, semesters or cycles. The change of term is done like this:

1. Archive the classes that are ending. An archived class disappears from the teacher’s and the student’s lists, and can be restored with all of its content.
2. Revoke the licenses of those who aren’t continuing.
3. Create the new classes and invite or enroll their students.

Two things to keep in mind:

• Archiving a class doesn’t remove the assignments its students already had.
• Progress isn’t reset by term. If a student already did a piece of content, a new assignment of that same content appears as completed with their previous result.